CIAO ITALIA BOOKSHOP
PO BOX 3547
CAROLINE SPRINGS VIC 3023
Ph: 0404 608 202
ONLINE STORE: ALWAYS OPEN
PHONE ORDERS: Contact Alessandra on 0404 608 202
RETAIL STORE: By Appointment
For information or enquiries, please complete online submission below or contact Alessandra Corbino by Ph: 0404 608 202 or Email: email@example.com
Frequently Asked Questions (FAQ)
HOW LONG DOES IT TAKE TO PROCESS AND DISPATCH ORDER?
Orders are processed and sent within 24 hours of being received with included receipt. Customer will also receive e-mail receipt from Ciao Italia Bookshop and tracking notification order messages directly by Australia Post by e-mail
WHAT REGION DVDS ARE SOLD AT CIAO ITALIA BOOKSHOP?
The vast majority of original commercially produced Italian DVDs (region 2 & O) are imported directly from Italy, however we also sell original commercially produced Italian DVDs from Australia (region 4)
IS CIAO ITALIA BOOKSHOP STORE OPEN TO PUBLIC?
Due to current COVID-19 situation, the Ciao Italia Bookshop retail store is not open to the public.
Orders can be posted out or customers can collect in person from store (appointment must be arranged call Alessandra Corbino on 0404 608 202)
WHAT ARE THE DELIVERY CHARGES FOR ORDERS FROM ONLINE SHOP OR PHONE ORDER SHOP?
Online & Phone orders delivery charges are calculated according to Australia postage guidelines on weight, size and destination.
Standard or Express post options available which will be displayed on checkout page.
SHIPPING NATIONALLY & INTERNATIONALLY
Anywhere within Australia only through the web-site: www.ciaoitaliabookshop.com.au
For overseas/international orders please e-mail: firstname.lastname@example.org
WHICH PAYMENT METHOD ARE ACCEPTED AT CIAO ITALIA BOOKSHOP?
* ONLINE: VISA, MASTER, AMEX, DIRECT DEPOSIT
* PHONE: VISA, MASTER, AMEX, DIRECT DEPOSIT, MONEY ORDER, CASH
IMPORTED DVDs REQUIRE A MULTI ZONE DVD PLAYER:
The majority of imported DVDs (from all around the world), require a multi-zone DVD player. If you do not have a multi-zone DVD player, it means that you can only watch Italian DVDs that are released in Australia. At the back of every DVD, towards the bottom where all the information is, you will see a number with the world map on the background or just inside an oval/square shape. Europe is region 2; Australasia (Australia) is region 4, America is region 1etc… (Sometimes imported DVDs are free zone as well, which means you don’t have to worry about it)
- Region 1 – Canada, the United States and U.S. territories.
- Region 2 – Japan, Europe (ITALY), South Africa, the Middle East (including Egypt) and Greenland.
- Region 3 – Southeast Asia, and East Asia (including Hong Kong).
- Region 4 – Australia, New Zealand, the Pacific Islands, Central America, Mexico, South America, and the Caribbean.
- Region 5 – Eastern Europe, Russia, the Indian Subcontinent, Africa, North Korea, and Mongolia.
- Region 6 – China.
- Region 7 – reserved for unspecified special use.
- Region 8 – Special international venues for air and oceanic travel.
The region code for all DVDs featuring on Ciao Italia Bookshop web-site: www.ciaoitaliabookshop.com.au is provided in the product description
For further information please contact Alessandra Corbino by e-mail: email@example.com or phone: 0404 608 202
HOW SECURE IS SHOPPING THROUGH CIAO ITALIA BOOKSHOP WEB-SITE (OR PHONE CALL)?
Customer privacy is our main priority and all data provided over a secure network and no personal records are physically kept on site @ Ciao Italia Bookshop.