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CIAO ITALIA BOOKSHOP
PO BOX 3547
CAROLINE SPRINGS  VIC  3023
Ph: 0404 608 202

 

Email: admin@ciaoitaliabookshop.com.au
Website: www.ciaoitaliabookshop.com.au

 

OPENING HOURS:

ONLINE STORE: ALWAYS OPEN

PHONE ORDERS: Contact Alessandra on 0404 608 202

RETAIL STORE: By Appointment

 

For information or enquiries, please complete online submission below or contact Alessandra Corbino by Ph: 0404 608 202 or Email: admin@ciaoitaliabookshop.com.au

 

 

 

 

 

Frequently Asked Questions (FAQ)

HOW LONG DOES IT TAKE TO PROCESS AND DISPATCH ORDER?

Orders are processed and sent within 24 hours of being received with included           receipt. Customer will also receive e-mail receipt from Ciao Italia Bookshop and           tracking notification order messages directly by Australia Post by e-mail

 

WHAT REGION DVDS ARE SOLD AT CIAO ITALIA BOOKSHOP?
The vast majority of original commercially produced Italian DVDs (region 2 & O) are imported directly from Italy, however we also sell original commercially produced Italian DVDs from Australia (region 4)

 

IS CIAO ITALIA BOOKSHOP STORE OPEN TO PUBLIC?
Due to current COVID-19 situation, the Ciao Italia Bookshop retail store is not open to the public.

Orders can be posted out or customers can collect in person from store (appointment must be arranged call Alessandra Corbino on 0404 608 202)

 

WHAT ARE THE DELIVERY CHARGES FOR ORDERS FROM ONLINE SHOP OR PHONE ORDER SHOP?

Online & Phone orders delivery charges are calculated according to Australia              postage guidelines on weight, size and destination.

Standard or Express post options available which will be displayed on checkout page.

 

SHIPPING NATIONALLY & INTERNATIONALLY

Anywhere within Australia only through the web-site:                 www.ciaoitaliabookshop.com.au

For overseas/international orders please e-mail:         admin@ciaoitaliabookshop.com.au

 

WHICH PAYMENT METHOD ARE ACCEPTED AT CIAO ITALIA BOOKSHOP?

* ONLINE: VISA, MASTER, AMEX, DIRECT DEPOSIT
* PHONE: VISA, MASTER, AMEX, DIRECT DEPOSIT, MONEY ORDER, CASH

 

IMPORTED DVDs REQUIRE A MULTI ZONE DVD PLAYER:
The majority of imported DVDs (from all around the world), require a multi-zone          DVD player. If you do not have a multi-zone DVD player, it means that you can              only watch Italian DVDs that are released in Australia. At the back of every DVD,          towards the bottom where all the information is, you will see a number with the          world map on the background or just inside an oval/square shape. Europe is                region 2; Australasia (Australia) is region 4, America is region 1etc… (Sometimes            imported DVDs are free zone as well, which means you don’t have to worry about        it)

  • Region 1 – Canada, the United States and U.S. territories.
  • Region 2 – Japan, Europe (ITALY), South Africa, the Middle East (including Egypt) and Greenland.
  • Region 3 – Southeast Asia, and East Asia (including Hong Kong).
  • Region 4 – Australia, New Zealand, the Pacific Islands, Central America, Mexico, South America, and the Caribbean.
  • Region 5 – Eastern Europe, Russia, the Indian Subcontinent, Africa, North Korea, and Mongolia.
  • Region 6 – China.
  • Region 7 – reserved for unspecified special use.
  • Region 8 – Special international venues for air and oceanic travel.

The region code for all DVDs featuring on Ciao Italia Bookshop web-site: www.ciaoitaliabookshop.com.au is provided in the product description

For further information please contact Alessandra Corbino by e-mail: admin@ciaoitaliabookshop.com.au or phone: 0404 608 202

 

HOW SECURE IS SHOPPING THROUGH CIAO ITALIA BOOKSHOP WEB-SITE (OR PHONE CALL)?

Customer privacy is our main priority and all data provided over a secure network and no personal records are physically kept on site @ Ciao Italia Bookshop.